Effective Date: 18 July,2026

Welcome to Collective Elevation ("Collective Elevation," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use the Collective Elevation website, mobile application ("App"), and any related products or services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the Services.

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About Collective Elevation

Collective Elevation provides educational content, loyalty program features, dispensary information, promotional updates, and related services for licensed cannabis retailers.

The Collective Elevation mobile application does not process cannabis purchases, payments, or cannabis deliveries within the app.

If users choose to purchase products from a licensed retailer, they may be redirected to an external website or third-party platform where any transaction occurs independently of the Collective Elevation mobile application.

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Information We Collect

We collect information in several ways depending on how you use our Services.

Information You Provide

You may voluntarily provide us with information including:

Full name
Email address
Phone number
Mailing address
Date of birth (where legally required)
Loyalty account information
Username
Password
Profile photo (if applicable)
Customer support communications
Survey responses
Marketing preferences
Any other information you choose to provide.

You may choose not to provide certain information; however, some features of the Services may not function properly.

Account Registration

If you create an account, we may collect:

Name
Email address
Phone number
Password (encrypted)
Loyalty identification number
Preferred dispensary
Marketing preferences

This information is used to manage your account and provide loyalty features.

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Information Collected Automatically

When you use our Services, certain information is collected automatically.

This may include:

Device model
Operating system
Browser type
Device identifiers
Mobile carrier
IP address
Language settings
Time zone
App version
Crash reports
Diagnostic information
Pages viewed
Features accessed
Session duration
Referral URLs
Date and time of access

This information helps us improve performance, troubleshoot issues, understand usage patterns, and maintain security.

Location Information

With your permission, the App may collect precise or approximate location information to:

Find nearby licensed dispensaries
Display relevant store information
Improve local search functionality
Personalize content based on your region

You may disable location permissions at any time through your device settings.

Some features may not function correctly if location access is disabled.

Device Permissions

Depending on the features you use, the App may request permission to access:

Location

Used to locate nearby dispensaries and improve location-based services.

Camera

Used to scan QR codes, loyalty codes, or upload profile images where applicable.

Notifications

Used to send loyalty updates, promotional announcements, security notifications, and account alerts.

You may disable notifications at any time through your device settings.

Cookies and Similar Technologies

Our website may use cookies, pixels, web beacons, local storage, and similar technologies to:

Remember preferences
Improve website performance
Measure visitor activity
Analyze trends
Personalize content
Support marketing efforts

You may control cookies through your browser settings.

Disabling cookies may affect website functionality.

Analytics

We may use analytics providers to better understand how users interact with our Services.

Analytics providers may collect:

Device information
Usage statistics
Crash information
Session duration
Screen views
Feature usage
Approximate location derived from IP address

These analytics help improve app performance and user experience.

Advertising Technologies

We may use advertising or measurement technologies to understand campaign effectiveness and improve our Services.

These technologies may use cookies, advertising identifiers, or similar technologies to measure engagement.

You may limit personalized advertising through your device settings where available.

How We Use Your Information

We use information we collect to:

Create and manage user accounts
Operate our Services
Provide loyalty program features
Personalize user experiences
Respond to customer support requests
Improve application performance
Improve website functionality
Send requested communications
Provide promotional offers
Notify users about updates
Detect fraud
Maintain security
Comply with legal obligations
Analyze trends
Conduct internal research
Protect our legal rights

We only use personal information for purposes consistent with this Privacy Policy.

Legal Basis for Processing

Where required by applicable law, we process personal information based upon one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Protection of vital interests

Sharing Your Information

We do not sell your personal information.

We may share information with:

Service providers
Cloud hosting providers
Analytics providers
Customer support providers
Marketing service providers
Loyalty program providers
Technology vendors
Legal authorities when required by law
Business successors in the event of a merger, acquisition, or asset sale

All third-party providers are contractually required to protect personal information.

Third-Party Services

Our Services may integrate with trusted third-party providers.

Examples may include:

Google Maps
Firebase
Google Analytics
Apple Push Notification Service
Google Firebase Cloud Messaging
Loyalty platform providers
Customer relationship management providers

Each third party maintains its own privacy policy governing how it processes information.

We encourage users to review the privacy policies of those providers before using related features.

Data Security

Protecting your personal information is one of our highest priorities. We use appropriate administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, disclosure, alteration, misuse, or destruction.

All information transmitted between your device and our servers is protected using industry-standard encryption technologies, including HTTPS and Transport Layer Security (TLS), whenever applicable. While we continually work to maintain a secure environment, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information only for as long as necessary to provide our Services, maintain your account, administer our loyalty program, fulfill legal obligations, resolve disputes, enforce our agreements, and protect the security of our platform.

When your information is no longer required, we securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and industry best practices.

Account & Personal Data Deletion

You have the right to request deletion of your Collective Elevation account and the personal information associated with it at any time.

To submit a deletion request, please visit:

https://www.collectiveelevation.com/delete-account

If the online request form is temporarily unavailable, you may contact our privacy team using the information provided below.

After verifying your identity, we will process your request within a reasonable timeframe unless we are legally required to retain certain information for compliance, fraud prevention, tax reporting, security, or other legitimate business purposes.

Please note that deleting your account may permanently remove access to your loyalty rewards, account history, saved preferences, subscriptions, and other personalized features.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Access the personal information we maintain about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to certain types of processing.
Withdraw previously provided consent.
Receive a portable copy of your information where permitted by law.

To exercise any of these rights, please contact us using the information provided in the Contact section below. We may request additional information to verify your identity before processing your request.

California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Subject to applicable law, California residents may request access to the categories of personal information collected, request corrections, request deletion of personal information, and obtain information regarding how personal information has been collected, used, and disclosed.

Collective Elevation does not sell personal information as defined under California law.

Canadian Privacy Rights

If you are located in Canada, your personal information is handled in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

You may request access to or correction of your personal information by contacting us using the details provided below.

International Data Transfers

Our Services are operated from the United States. If you access our Services from another country, your information may be transferred to, processed, and stored in the United States or other countries where our trusted service providers operate.

By using our Services, you acknowledge and consent to these international transfers where permitted by applicable law.

Third-Party Services

Our Services may contain links to websites, products, or services operated by third parties. Because these third-party services operate independently from Collective Elevation, we are not responsible for their privacy practices, security measures, or content.

We encourage you to review the privacy policies of any third-party websites before providing personal information.

External Retailers & Purchases

The Collective Elevation mobile application is intended solely for informational purposes, loyalty features, and dispensary discovery.

The App does not process cannabis purchases, payments, or deliveries.

If you choose to purchase products from a licensed cannabis retailer, you may be redirected to that retailer's website or another authorized third-party platform. Any purchase, payment, age verification, order fulfillment, or delivery is completed entirely outside of the Collective Elevation App and is governed by the retailer's own terms, policies, and privacy practices.

Collective Elevation is not responsible for transactions conducted on third-party websites.

Loyalty Program

Our Services may include access to retailer loyalty and rewards programs.

To administer these programs, we may collect information such as your name, contact details, loyalty account identifier, reward activity, preferred retailer, and marketing preferences.

This information is used exclusively to manage your participation in loyalty programs, deliver rewards, and enhance your overall experience.

Marketing Communications

With your permission, we may send newsletters, promotional emails, SMS messages, loyalty updates, push notifications, and other marketing communications.

You can unsubscribe or modify your communication preferences at any time by using the unsubscribe link included in emails, replying STOP to eligible SMS messages, updating your account preferences, or disabling notifications within your device settings.

Please note that service-related, security, or transactional communications may still be sent when necessary.

Children's Privacy

Our Services are intended only for individuals who are legally permitted to access cannabis-related information within their jurisdiction.

We do not knowingly collect personal information from individuals who are below the legal age required by applicable law. If we learn that personal information has been collected from an underage individual, we will promptly delete that information.

Parents or legal guardians who believe their child has submitted personal information should contact us immediately.

Cannabis Compliance Statement

Collective Elevation provides educational resources, dispensary information, loyalty features, and related informational services.

The Collective Elevation App is not an e-commerce platform and does not facilitate cannabis sales, in-app purchases, payments, or deliveries.

Any cannabis-related purchase is completed exclusively through licensed third-party retailers outside of the App and remains subject to all applicable federal, state, provincial, and local laws.

Users are solely responsible for ensuring their compliance with the laws applicable in their jurisdiction.

Do Not Track

Some internet browsers support "Do Not Track" (DNT) requests. Because there is currently no universally accepted standard for responding to DNT signals, our Services do not currently respond to these requests. If industry standards evolve, we may update our practices accordingly.

Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our Services, legal requirements, or business practices.

When updates are made, we will revise the Effective Date displayed at the top of this page. If material changes occur, we may also provide additional notice through our website, mobile application, email, or other appropriate communication channels.

Your continued use of our Services after any revisions become effective constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us.

Collective Elevation

Website: https://www.collectiveelevation.com

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